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Here you have some reference books I found interesting while taking my MBA

MBA Books: Quality Management for Organizational Excellence: Introduction to Total Quality (7th Edition)
Title:      Quality Management for Organizational Excellence: Introduction to Total Quality (7th Edition)
Categories:      Quality Management Systems
BookID:      43
Authors:      David L. Goetsch, Stanley Davis
ISBN-10(13):      9780132558983
Publisher:      Prentice Hall
Publication date:      13-01-2012
Edition:      7
Number of pages:      480
Language:      English
Picture:      cover           Button Buy now Buy now
Description:     

Product Description

This practical, student-focused text shows how to focus all of an organization’s resources on continuous and simultaneous improvement of quality and productivity — thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial “people” aspects of quality). Direct and straightforward, it links “big picture” theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.