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| Cover | Title | Authors | Rating | Hits |
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Title: Quality Management for Organizational Excellence: Introduction to Total Quality (7th Edition) | Authors: David L. Goetsch, Stanley Davis |
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Hits: 3639 |
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Title: Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results | Authors: Paul R. Niven |
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Hits: 3720 |
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Title: The Balanced Scorecard: Translating Strategy into Action | Authors: Robert S. Kaplan, David P. Norton |
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Hits: 3993 |
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